Hudson's Bay

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3.8

( 16 reviews )

Furniture Stores, Department Stores, Lingerie

6631 N Island Hwy, Nanaimo, BC V9T 4T7, Canada +1 2503-903-141

Hudson's Bay, located in Nanaimo, BC, Canada, is a well-known department store offering a wide range of products to its customers. With its clean and tidy store layout, it aims to provide a pleasant shopping experience to all visitors. Although the store may not always have the exact items customers are looking for, the friendly and professional staff members are always ready to assist. The store boasts a beautiful collection of tops and jeggings, attracting fashion enthusiasts. Additionally, Hudson's Bay is praised for its excellent customer service, particularly in the furniture and lingerie departments, where dedicated staff members like Azadeh go above and beyond to ensure customer satisfaction. The store also offers watch repair services, manned by helpful and friendly employees. With its convenient location and flexible opening hours, Hudson's Bay provides a reliable and enjoyable shopping experience for all customers in Nanaimo.

Reviews

3.8/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bear & robi campbell

March 22, 2024

One of the ladies in fragrance was very rude and condescending. I was trying to figure out a gift for my friend and ask some questions hoping she would help me out. But instead she acted like I should know everything about Chanel perfumes…. Isn’t that why you work there…? My boyfriend was also shocked by how she was talking to me. This lady needs some Holiday spirit… or maybe just a lesson on customer service.

William stanley

March 22, 2024

Can't think of anything negative to say, it always looks clean, don't have issues finding price tags, and lots of selection. I always enjoy their kitchen area!

Rong liu

March 22, 2024

I wanted to put a quick shout out to Azadeh in the furniture department. We received excellent customer service and would highly recommend putting your furniture orders directly through her. I’ve had past experience with purchasing furniture from other HBC locations, including online, and this was the best experience yet! She takes time to make sure everything is right with your order and replies promptly when there is an issue. Five stars for this great service!

Jose a gomez

March 22, 2024

I came for shoes but found the selection poor. However, when I shopped for other merchandise I was not disappointed, got some quality sheets at half price, some clothing at 15% off because Tuesday is senior's day and when I could find a worker I received great help.

John lazzeroni

March 22, 2024

Got billed twice for the same item! A week apart. You'd think this would be illegal using your credit card for an illegal transaction. Have called, written - doesn't seem to matter - all they say and write is that they are 'sorry' and 'will rectify the matter'. 14 days and still waiting!!!!!!!!!!!!!!!

Wesley m

March 22, 2024

I have a friend who works at the MAC counter who I come to see. I am an autistic individual and my friend said the counter is a safe place for me to come to. I was confronted by the general store manager and got discriminated against with my autism and publicly humiliated as she banned me from the store in front of everyone because of my disability. Absolutely unbelievable. Will be filing a complaint

Richard sia

March 22, 2024

Clean and tidy store, unfortunately did not have the items I was looking for. Spoke to an assistant who was very pleasant and professional.

Gm auto

March 22, 2024

a lot of perfumey smells, and pricey. $90 for one bra that's plain, is not worth my time. I could go to lacenza or Le'Veon Rose, and buy a bra for $40. And it actually looks nicer and has more support.

Rachel land

March 22, 2024

Dave ayotte

March 22, 2024

Can't think of anything negative to say, it always looks clean, don't have issues finding price tags, and lots of selection. I always enjoy their kitchen area!